Montréal, Québec 📞 438 889-6474 · info@maprime.ca  ·  Client Space · Advisor Space · Marketing tools
Independent representative in group insurance and annuities

Rigorous financial governance, in service of your objectives.

Analysis, protection, savings and retirement brought together under a single methodology — assessment, recommendation, follow-up. Independent representative, with no exclusive tie to any single provider.

Insurers represented, without exclusivity
iA Groupe financier
Manuvie
Sun Life
Canada Vie
Beneva
Empire Vie
ivari
Humania Assurance
UV Insurance
Assomption Vie
Equitable
SecuriGlobe
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Assess my needs The path adapts to your situation — 8 questions Test my coverage Individual insurance Assess my group plan Employers — VRSP, group insurance Assess my savings Retirement, RRSP, TFSA, segregated funds Jeu d'investisseur 7 rounds — your relationship with risk Book an appointment Exploratory meeting, with no obligation

Jean Carrière

Financial security advisor

Group insurance and annuity advisor

AMF certificate 259457 · Groupe Cloutier, managing general agent · Member of the Chambre de l'assurance

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Areas of practice

Every service fits within an overall strategy, never in isolation.

I

Overall financial analysis

A complete assessment of your situation before any recommendation.

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II

Life, disability and critical illness insurance

Income and family asset protection, calibrated with precision.

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III

Savings and investment

Disciplined, AMF-compliant strategies, with no promise of return.

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IV

Retirement planning

A projection that factors in the QPP, OAS and employer plans.

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V

Group insurance and annuities

Corporate plans structured for retention and continuity.

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VI

Personalized support and follow-up

Ongoing review, paced by the events of your life.

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One constant methodology: assessment, analysis, recommendation, follow-up.

01 — DiagnosticA complete picture of your financial situation
02 — AnalyseIdentification of needs and gaps
03 — RecommandationDocumented and justified strategies
04 — SuiviPeriodic review and adjustments
IDiagnostic

Overall financial analysis

Every sound strategy rests on a complete assessment. Before any recommendation, I carry out a structured analysis of your situation: income, assets, obligations, existing coverage, and short-, medium- and long-term objectives.

This step identifies areas of vulnerability, overlapping coverage and opportunities for optimization. It provides the foundation for a coherent plan, in which every recommendation answers a clearly defined need rather than a generic offer.

The result: a clear overall view of your personal financial governance, and a road map prioritized according to what actually matters to you.

IICoverage

Individual insurance of persons: protecting life, health and income

Protecting income and family assets is the foundation of any responsible planning. I guide my clients through the assessment of their coverage needs, across the full range of individual insurance of persons products that I offer.

Every recommendation follows from a quantified needs analysis: financial obligations, family responsibilities, income continuity in the event of incapacity, and protection of dependants' standard of living. The goal is not to maximize coverage, but to calibrate it precisely to your reality. I also review existing coverage — individual policies, group insurance, employment-related benefits — in order to avoid overlaps and blind spots.

The products, in detail

Below is a general description of each product offered, its advantages, and the situations in which it is generally most relevant. This information is provided for information purposes — the exact terms (definitions, exclusions, waiting periods, amounts) vary from one insurer to another and are set out in each contract.

Term life insurance

Term life insurance provides protection for a set period — generally 10, 15, 20 or 25 years, or until a specific age depending on the insurer. The premium stays level for the entire term chosen.

Avantages : it delivers the most death benefit per premium dollar, which makes it an efficient solution for covering a need with a foreseeable end — a mortgage balance, income replacement while children are dependants, or a business debt. Most contracts are convertible to permanent insurance before expiry, with no new evidence of insurability.

Points to consider: the premium rises sharply on renewal once the term expires, and the coverage ends if it is not renewed or converted. No cash value accumulates.

Generally relevant for: a protection need clearly bounded in time, or a tighter budget for a high amount of coverage.

Permanent life insurance

Permanent life insurance provides protection that lasts for the insured's entire life, as long as premiums are paid, and accumulates a cash value that grows tax-sheltered.

Avantages : the certainty of a guaranteed death benefit, whatever the age at death; the cash value can be used in various ways during the insured's lifetime; useful for estate planning, covering final expenses, or equalizing an inheritance among heirs.

Points to consider: the premium is markedly higher than term insurance for the same amount of coverage, particularly at younger ages.

Generally relevant for: a permanent protection need, or the integration of a long-term accumulation component into overall planning.

Participating life insurance

This is a form of permanent life insurance issued by an insurer that distributes non-guaranteed policyholder dividends drawn from the surplus of its participating account. These dividends can be used to buy additional paid-up insurance — increasing both the death benefit and the cash value — taken in cash, applied to reduce premiums, or left to accumulate with interest.

Avantages : the possibility of growth in the death benefit and the cash value beyond the guaranteed values, with a long-term record of stability at several established insurers.

Points to consider: dividends are never guaranteed and vary with the insurer's performance; contracts are harder to compare from one insurer to another.

Generally relevant for: people looking for permanent insurance with additional growth potential, who are comfortable with a non-guaranteed portion.

Universal life insurance

Universal life insurance is permanent insurance that clearly separates the cost of insurance from the savings component. The insured chooses among various investment options inside the contract (fixed-rate or index-linked accounts) and can adjust premiums within certain limits.

Avantages : considerable flexibility in the amount and frequency of premiums, transparency on the cost of insurance billed separately from the savings, and tax-sheltered growth that can fit into a tax or estate strategy.

Points to consider: it requires more active monitoring than other forms of permanent insurance; if the premiums paid are not enough to cover the cost of insurance and the fees, the policy can lose value.

Generally relevant for: a more sophisticated tax or estate situation, with a willingness to take an active part in the investment decisions inside the policy.

Critical illness insurance

Critical illness insurance pays a tax-free lump sum on the diagnosis of a serious illness covered by the contract — cancer, myocardial infarction and stroke are generally among the conditions covered by most contracts, along with several dozen others depending on the insurer.

Avantages : the benefit can be used for any purpose — treatments not covered by the public plan, adapting the home, replacing income during recovery, or paying down debt. Some contracts offer a return of premiums if no claim is made.

Points to consider: the medical definitions of the covered illnesses are precise and vary from one insurer to another; a survival period (usually 30 days after diagnosis) is generally required before payment.

Generally relevant for: a complement to disability insurance, to absorb the immediate financial shock of a serious diagnosis, independently of the ability to work.

Disability insurance

Disability insurance replaces part of your income if illness or injury leaves you unable to work — usually between 60 % and 85 % of income, depending on the contract and the type of income covered.

Avantages : it protects the most important financial asset most people have: their ability to earn an income. Particularly important for self-employed workers, who generally have no group coverage from an employer.

Points to consider: the definitions of disability (« own occupation » vs. « any occupation »), the waiting periods and the benefit periods vary enormously from one contract to another — these details matter as much as the benefit amount shown.

Generally relevant for: anyone whose income depends on their physical or cognitive ability to work, particularly in the absence of adequate group coverage.

Credit disability insurance

Credit disability insurance is tied to a specific loan, mortgage or line of credit: in the event of disability, it takes over the payments or the balance of the loan concerned, according to the terms of the contract.

Avantages : simple enrolment, often without a detailed medical questionnaire at the time of application; it directly protects a specific debt.

Points to consider: the coverage shrinks at the same pace as the loan balance while the premium generally stays fixed — so the cost per dollar of coverage rises over time. It is not portable if you change lenders, and the definitions of disability can be stricter than in an individual policy.

Generally relevant for: a supplementary option for securing a specific debt, but one that generally does not replace a properly calibrated individual disability policy for overall income protection.

Health insurance (supplementary care)

Supplementary health insurance fills the gaps left by Quebec's public health insurance plan (RAMQ) — prescription drugs, dental care, vision care, paramedical services (physiotherapy, chiropractor, psychologist, and so on), and sometimes a private or semi-private room in the event of hospitalization.

Avantages : it fills the blind spots of the public plan, and is particularly important for self-employed workers and retirees who lose access to an employer's group insurance.

Points to consider: premiums generally rise with age, and most contracts set annual maximums by category of care.

Generally relevant for: anyone without employer group insurance, or whose current group coverage falls short of their real needs.

Travel insurance

Travel insurance covers emergency medical expenses incurred outside your province or the country — essential protection, since the RAMQ reimburses only a minimal fraction of medical costs incurred abroad. Many contracts also include trip cancellation and interruption, as well as lost baggage.

Avantages : a single medical emergency abroad, particularly in the United States, can represent tens or even hundreds of thousands of dollars in costs not covered by the public plan.

Points to consider: an accurate declaration of any pre-existing health condition is essential — an omission, even an unintentional one, can lead to a claim being denied if the loss is related to that condition.

Generally relevant for: anyone travelling outside Quebec, particularly people who spend long periods out of the country (« snowbirds ») or who have pre-existing health conditions to declare carefully.

The right product — or the right combination of products — depends entirely on your situation: your financial obligations, your horizon, your risk tolerance, your existing group coverage and your priorities. That is precisely the purpose of the needs analysis that precedes any recommendation: to identify what is actually needed, and in what order of priority, before shopping for the best terms among the insurers I have access to.

IIICroissance

Savings and investment strategies

Savings and investment must follow a logic of planning, not speculation. My role is to structure a savings strategy aligned with your objectives, your investment horizon and your risk tolerance, in full compliance with the requirements of the Autorité des marchés financiers (AMF).

I favour a disciplined approach: diversification of instruments, tax alignment, and periodic review as your situation evolves. In accordance with applicable regulation, no recommendation rests on a promise of return; every strategy comes with a clear explanation of the associated risks.

The plans, in detail

A general description of each savings plan I use in my recommendations. Contribution limits, withdrawal rules and tax parameters are set by the Canada Revenue Agency and Revenu Québec, and are verified as current at the time of your analysis.

RRSP — Registered Retirement Savings Plan

An RRSP lets you contribute an amount deductible from your taxable income, up to your annual contribution limit set by the Canada Revenue Agency. The funds grow tax-sheltered until withdrawal, at which point they are taxed as income.

Avantages : an immediate reduction of the tax payable in the year of the contribution, tax-sheltered growth, and the ability to use certain amounts for the Home Buyers' Plan (HBP) or the Lifelong Learning Plan (LLP).

Points to consider: withdrawals are fully taxable as income (except HBP/LLP amounts repaid under the prescribed rules), and the contribution limit is specific to each person.

Generally relevant for: currently high incomes that anticipate a lower retirement income, where the immediate deduction produces a net tax advantage.

TFSA — Tax-Free Savings Account

A TFSA lets you contribute an amount that is not tax-deductible, but whose growth and withdrawals are entirely tax-free. The contribution limit is set annually by the federal government, and unused room carries forward indefinitely.

Avantages : complete flexibility to withdraw without taxation, contribution room restored the year after a withdrawal, and no impact on income-tested government benefits (Old Age Security, Guaranteed Income Supplement).

Points to consider: no tax deduction on contribution, unlike an RRSP.

Generally relevant for: most savers, as a complement or an alternative to an RRSP depending on the tax situation — particularly advantageous for retirees who want to protect income-tested government benefits.

FHSA — First Home Savings Account

The FHSA combines the advantages of the RRSP and the TFSA for the purchase of a first home: contributions are tax-deductible as in an RRSP, and qualifying withdrawals to buy a first home are entirely tax-free, as in a TFSA.

Avantages : a double tax advantage — a deduction on contribution and a tax-free withdrawal for a qualifying purchase — with an annual and lifetime contribution limit specific to this plan.

Points to consider: the account must be closed within a prescribed period after the first qualifying withdrawal (or after a set number of years); amounts not used for a home purchase can be transferred to an RRSP without affecting existing RRSP contribution room.

Generally relevant for: future first-time home buyers who want to save for their down payment in a tax-efficient way.

RESP — Registered Education Savings Plan

An RESP is used to fund the post-secondary education of a designated beneficiary. Contributions are not deductible, but everything that accumulates inside grows tax-sheltered, and the plan gives access to government grants available nowhere else.

The grants: the Canada Education Savings Grant (CESG) pays 20 % of contributions, with an additional amount depending on family income; the Canada Learning Bond (CLB) is paid to eligible families with no contribution at all; and the Quebec Education Savings Incentive (QESI) adds 10 % of net contributions.

Avantages : the public contribution is an immediate return that no investment provides; growth and grant withdrawals are taxed in the student's hands, and the student's rate is generally very low.

Points to consider: grant room accumulates, but catch-up is limited to one year at a time — a single large deposit leaves grants unclaimed. If the beneficiary does not pursue studies, the grants go back to the governments.

Generally relevant for: any parent or grandparent of a minor child. Opening early and contributing regularly is worth more than one large late deposit.

Complete guide to the RESP and the RDSP (PDF)

RDSP — Registered Disability Savings Plan

The RDSP aims at the long-term financial autonomy of a person eligible for the disability tax credit (DTC). It is the Canadian plan that receives the most public money, and one of the least subscribed.

The grants: the Canada Disability Savings Grant (CDSG) pays up to $3,500 a year depending on family income, and the Canada Disability Savings Bond (CDSB) up to $1,000 a year with no contribution required at all. Unused entitlements carry forward for ten years.

Avantages : for a family below the income threshold, the grant can triple the first contribution tranche. In Quebec, amounts held in an RDSP and the withdrawals made from it are generally excluded from the calculation of last-resort financial assistance.

Points to consider: any withdrawal triggers the repayment of grants and bonds received during the previous ten years, at a rate of $3 for every dollar withdrawn. An RDSP is not an emergency account: it is planned over a decade. The plan is opened with an issuer authorized by the Canada Revenue Agency.

Generally relevant for: anyone eligible for the DTC, or their family. The first step, even before saving, is to get the tax credit approved.

Complete guide to the RESP and the RDSP (PDF)

No-registered account

No-registered accounts (also called open accounts) offer no particular tax advantage on contribution or withdrawal, but have no contribution limit and no restriction on how the money is used.

Avantages : no contribution limit, access to the money at any time with no tax consequence tied to the withdrawal itself, and complete flexibility of use.

Points to consider: the investment income generated (interest, dividends, capital gains) is taxable annually, according to its respective nature.

Generally relevant for: savings beyond the RRSP, TFSA, FHSA and RESP limits, or objectives that do not require registration in a particular tax plan.

The choice and the split among these plans depend on your current and anticipated tax situation, your horizon and your specific objectives (retirement, home ownership, education, a loved one's autonomy, available liquidity). That is the purpose of the analysis that precedes any savings recommendation.

IVHorizon

Retirement planning

Retirement is planned over decades, not at the last minute. Together we build a retirement income projection that takes in all of your sources: personal savings, employer plans, and public benefits such as the Québec Pension Plan administered by Retraite Québec and Old Age Security.

This projection makes it possible to gauge your current savings capacity, identify potential gaps and adjust the strategy accordingly, well before retirement age. The process is reviewed periodically to account for career changes, taxation and the evolution of government programs.

VEntreprises

Group insurance and annuities

As a group insurance and annuity advisor, I also guide entrepreneurs and managers in setting up and governing group plans: group insurance, corporate pension plans and group annuities.

My role is to assess the organization's needs, structure a competitive and sustainable offer, and ensure rigorous oversight of the plan's governance — compliance, employee communication and periodic review of the benefits. A well-structured plan is a retention tool and a lever of continuity for the business.

The plans, in detail

A general description of each type of group plan, its advantages, and the situations in which it is generally most relevant for a business.

Group insurance

Group insurance brings together, under a single contract taken out by the employer, coverage such as life insurance, supplementary health insurance (drugs, dental care, paramedical services) and short- and long-term disability insurance, for all eligible employees.

Why employers take it on: a competitive plan is a recognized tool for attracting and retaining talent in a tight labour market, reduces absenteeism and presenteeism by giving access to care — including mental health care — and projects the image of a responsible employer. Premiums paid by the employer for the health and dental portion are generally deductible as a business expense.

Avantages : group pricing is generally more advantageous than equivalent individual coverage, with simplified eligibility depending on the size of the group (for the employee: access to protection often without an individual medical questionnaire, generally including dependants, at a lower cost than an individual policy).

Tax advantage compared with the RAMQ: the value of the premiums paid by the employer for the health and dental portion is generally not a taxable benefit for the employee — unlike an equivalent salary increase, which would be fully taxed. An employee with access to a private plan meeting the minimum requirements is also required to join it rather than the RAMQ public prescription drug plan, which generally exempts them from the annual RAMQ premium for that coverage. The group plan thus complements the RAMQ's universal coverage of medical and hospital services, by offering broader drug insurance as well as dental, paramedical and vision care, generally absent from the basic public plan.

Points to consider: coverage generally ends when employment ends, subject to limited conversion rights, and the benefits are negotiated at the group level rather than individualized.

Generally relevant for: businesses of any size wanting to offer competitive employee benefits.

Group RRSP

A group RRSP is a retirement savings plan offered by the employer, in which the employee's contributions — and often a matching employer contribution — are paid directly through payroll deduction into individual RRSPs grouped under a single contract.

Why employers take it on: an inexpensive tool to administer that strengthens the employer's overall value proposition without requiring an overhaul of compensation, while encouraging a workforce better prepared financially for retirement.

Avantages : payroll deduction reduces the tax paid at each pay rather than at the annual return (for the employee: the tax advantage is received immediately, instead of waiting for a refund when the income tax return is filed), an employer matching contribution is generally offered — a form of additional compensation — and management fees are often lower than in an individual RRSP.

Points to consider: the investment choices are limited to the options available in the group contract negotiated by the employer.

Generally relevant for: employers wanting to encourage their employees' retirement savings with a tool that is simple to administer.

VRSP — Voluntary Retirement Savings Plan

The VRSP is a retirement savings plan governed by Quebec law, which certain employers without an existing pension plan are required to offer their employees depending on the size of their business. Employees are enrolled automatically, with the option to opt out.

Why employers take it on: for businesses subject to the legal obligation, it is the simplest and least expensive solution to put in place; for the others, it is a low-cost step that demonstrates a commitment to employees' financial well-being, with no obligation for the employer to contribute.

Avantages : a simple, inexpensive solution to administer for an employer that does not already offer a pension or group savings plan (for the employee: automatic saving through payroll deduction, with no active step required, and the ability to opt out or adjust the contribution at any time).

Points to consider: the employer is not required to contribute, unlike a group RRSP where matching is common; management fees and investment options are governed by law.

Generally relevant for: employers subject to the legal obligation to offer a retirement savings plan, or looking for a simple solution with no mandatory matching.

Group annuities and corporate pension plans

A corporate pension plan — most often a defined contribution plan — accumulates employer and employee contributions in a funded account, converted at retirement into retirement income or an annuity.

Why employers take it on: a long-term loyalty lever that is particularly effective at retaining key employees, and a strong signal of the soundness and durability of the business to candidates and current staff.

Avantages : a long-term retention tool (for the employee: the accumulation of dedicated retirement capital, generally enhanced by employer contributions, with governed oversight protecting the amounts accumulated), and contributions generally deductible for both employer and employee.

Points to consider: it entails governance and compliance obligations for the employer — employee communication, periodic review, fiduciary choices — and is generally better suited to a business with an established administrative structure.

Generally relevant for: established businesses wanting to offer a long-term retention lever and plan organizational succession.

The appropriate plan — or combination of plans — depends on the size of the business, its legal obligations, its benefits budget and its retention objectives. This assessment precedes any recommendation on plan structure.

Comparison tool — group insurance plan

A decision-maker or HR manager? Select your company size, your sector and the components you want to get a budget order of magnitude, then request a real quote comparing several insurers (iA, Beneva, Manulife, Sun Life, Canada Life, Empire Life and more).

VIContinuity

Personalized support and follow-up

The value of financial planning is measured over time. With every client I maintain an ongoing follow-up relationship: an annual review of the plan, adjustments as life events occur, and availability to answer questions along the way.

This discipline of follow-up ensures your strategies stay aligned with your reality as it changes — a change of job, buying a property, the arrival of a child, the transition to retirement, or a business transfer.

Documentation

It is all written down. Read it before speaking with me, if you prefer.

These guides describe in detail every protection and every plan my licence allows me to offer: what they are for, what they do not cover, and the situations in which they are generally relevant. No sign-up, no email requested — you download, you read.

The complete document

Complete guide to protection and savings

The four guides brought together in one, with the detailed descriptions. Life insurance in its four forms, disability, critical illness, long-term care, health, travel. RRSP, TFSA, FHSA, segregated funds, annuities. Group insurance, group RRSP, VRSP, pension plans. The exact scope of my licence is set out in black and white, including what I cannot offer you.

PDF · 16 pages, illustrated · July 2026 edition

Download the complete guide (PDF)

Or read only the part that concerns you:

These documents present information of a general nature. They do not constitute personalized financial advice or a product recommendation. The exact terms — definitions, exclusions, waiting periods, amounts — vary from one insurer to another and are set out in the contract. Only the contract governs. A needs analysis is required before any recommendation.

Products and services

Access to the main insurers and providers in the Quebec and Canadian market.

As an independent representative, I am not tied to any insurer exclusively. Here are the insurers whose products I can distribute, through my managing general agent Groupe Cloutier, along with the other providers I work with to offer you solutions suited to your situation.

Insurers of persons — Quebec
iA Groupe financier
Beneva
Humania Assurance
UV Insurance
Quebec Blue Cross
SecuriGlobe
Travel insurance
National insurers active in Quebec
Manuvie
Sun Life
Canada Vie
Empire Vie
Equitable Life
Foresters Financial /
Canada Coverage Plan
GreenShield Assurance
Croix Bleue Medavie
Ivari
Assomption Vie
Partenaires bancaires

Jean Carrière refers his clients to Manulife Bank for opening bank accounts — notably the all-in-one line of credit Manulife One, highlighted by your advisor; this banking service is separate from his insurance activities regulated by the AMF.

Brokerage and employee benefits partners
Lussier
Property and casualty insurance firm
Groupe Cloutier inc.
Insurance brokerage and employee benefits firm

Assessment of your needs

Let us find together the services that match your situation.

Check the services that interest you, answer a few quick questions, then send your request — I will contact you to go deeper into your analysis. This tool does not replace a complete needs analysis, but it helps guide our first conversation.

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Please check at least one service before continuing.
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Next step

An exploratory meeting, with no obligation.

The best way to judge whether working with me fits your needs is to talk about it directly. Choose the format that suits you — availability is shown in real time.

See all my availability
Contact us

A question? Write to me directly.

Your message will be sent directly to Jean Carrière (info@maprime.ca).

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Jean Carrière
Financial security advisor · Independent representative
Email info@maprime.ca
Frequently asked questions

Answers to the most common questions.

What is an independent representative in insurance?

An independent representative is an advisor registered with the Autorité des marchés financiers (AMF) who is not tied to a single insurer. He acts through a managing general agent — in Jean Carrière's case, Groupe Cloutier — which allows him to propose solutions from several insurers rather than the catalogue of a single company.

How can I verify that a representative is properly registered with the AMF?

The registration of any insurance representative in Quebec can be verified free of charge in the official register of the Autorité des marchés financiers, at lautorite.qc.ca, by searching their name or certificate number.

What does the exploratory meeting involve?

The exploratory meeting is a first conversation with no obligation, to review your situation, answer your questions and determine whether working together makes sense, before any formal needs analysis.

Can I meet by video conference?

Yes. Meetings can be held by video conference through Google Meet or in person in Montréal, as you prefer, by booking a time slot directly in the online calendar.

Do you also work with businesses on group plans?

Yes. In addition to personal planning, Jean Carrière guides entrepreneurs and managers in setting up and governing group plans: group insurance, corporate pension plans and group annuities.

How can I get started?

You can use the needs assessment tool to indicate the services that interest you, or book an exploratory meeting by video conference or in person.

Privacy policy

Maprime.ca and Jean Carrière are committed to protecting the personal information entrusted to them, in accordance with the Act respecting the protection of personal information in the private sector and the amendments made by Law 25.

Renseignements recueillis. The personal information collected (name, contact details, financial information) is used solely to carry out the analysis of your financial needs, to offer you suitable recommendations and to follow up on your file.

Consentement. No personal information is collected, used or disclosed without your consent, except in the cases provided for by law.

Retention and security. Information is kept securely, for the period required by the regulatory obligations applicable to insurance representatives, then destroyed or anonymized.

Disclosure to third parties. Your information is disclosed only to the insurers, managers or partners necessary to carry out the mandate, or where the law requires it.

Your rights. You may at any time request access to your personal information, request its correction, or withdraw your consent to certain uses, subject to applicable legal obligations. To exercise your rights, contact Jean Carrière using the contact information shown on this site.

Complaint handling policy

In accordance with the requirements of the Autorité des marchés financiers (AMF) and the Chambre de l'assurance (created by the merger of the Chambre de la sécurité financière and the Chambre de l'assurance de dommages, in effect since 4 July 2025), Jean Carrière undertakes to handle every complaint with rigour, transparency and diligence.

Filing a complaint. Any complaint can be sent in writing (by email or letter) to the contact information shown on this site, specifying the nature of the complaint, the relevant facts and documents, and the outcome sought.

Traitement. An acknowledgement of receipt is sent as promptly as possible. The complaint is examined diligently and a written response is provided within the time limits set by the applicable regulation.

If you are dissatisfied. You may ask that your complaint file be transferred to the Autorité des marchés financiers, which offers a free complaint examination service and, where applicable, access to the dispute resolution process provided for by law.

AMF contact information. 1 877 525-0337 — lautorite.qc.ca

Autorité des marchés financiers Chambre de l'assurance Jean Carrière — registered with the AMF (certificate 259457) and member of the Chambre de l'assurance

Jean Carrière is an independent representative in insurance of persons and group insurance of persons, registered with the Autorité des marchés financiers (AMF) under certificate number 259457 — verify in the AMF register — and a member of the Chambre de l'assurance (created by the merger of the Chambre de la sécurité financière and the Chambre de l'assurance de dommages, in effect since 4 July 2025). Groupe Cloutier acts as managing general agent.

The information presented on this site is of a general nature and does not constitute personalized financial advice — a financial needs analysis is required before any recommendation.